A recent article on CNN by Ron Clark, yet another cinema teacher who has been glorified for “caring”, sparked me to write this.
The article, gives parents a list of “to-do’s” when approaching their children’s teachers. Now, lets think about this. Educators, took on these jobs to educate children. This means that you are educating the whole child, not just the part of the child that you “like”, the parts that you “dislike” will inevitably involve their parents. He writes about teachers and administrators needing to “walk on egg shells” when it comes to parents yet fails to realize that in his laundry list of things to do, he is asking parents to now “walk on egg shells” for their child’s teacher.
I get the statistic, teachers leave in an average of 4.5 years, many of whom state “issues with parents” as a reason for leaving. My question is this, how are you resolving these “issues with parents”?
Being a Dean of Students, dealing with “issues with parents” was my job and sometimes, it wasn’t even my issue to begin with! I can only imagine how difficult, no impossible, my job would have been if I hadn’t developed relationships with these parents.
I know that I do not look like you or your child, therefore I know that you immediately don’t trust me and, I’m ok with that because I know that your experience has led you to a place where you shouldn’t.
But, knowing this, it is now MY job to show you why you SHOULD trust me. Let’s think about this. If we approach our difficult parents with this mentality, we will never stop trying. The idea is, I will keep showing you all the different ways and reasons that you can trust me. If the automatic is to be on the defense and “at war” with our parents makes for an impossible working relationship.
This is not to say, however, that any of these situations are easy. There is nothing more humbling or disturbing than to have another grown adult yell at you. I have no problem telling you that you’re out of line, “you’re yelling at me, we need to stop this conversation and we can continue it later but we can’t continue it right now because you’re yelling.” But we can’t take it personal. Understand, that for them, this IS personal, this is the life of their child, every single decision they make will effect the future of their child and one wrong move can make a world of difference. We’re talking about THEIR child. So, when they don’t understand, it’s all about showing them. Oh, you don’t believe that your child does this in class? No problem, lets have you come in and observe him/her for a day, lets bring all of his/her teachers to the table so we can talk about how we can best support him. (Support meaning, we tell you that this is what we see, and therefore we will support YOU with working with US in order to make sure he is successful) No parent doesn’t want their child to be supported, to succeed, they may not know the best way for them to get there, but they will NEVER say “you know, it’s ok, I really think I want my son to grow up to be an unsuccessful human being” and this, is why they get angry.
Don’t get me wrong, there is a small percentage of parents that I have encountered who have proven time and time again to be without reason. But, the truth is, 98% of our “problem parents” either 1) just need to be heard or 2) need to believe that you are there for their kid.
Ron Clark lists a few examples of “impossible parents” and for each one I wonder how the situation could have been prevented. For the parent with the child with a mark on her face from the teacher helping to rub off the permanent marker- if the parent really knew and trusted the teacher, had the teacher taken the time to build this trust, would the result still have been the same? Or would the parent actually have been thankful for a teacher helping her student out?
For the parent who refuses to believe that his/her child acts this way in class, have you spent time giving that parent any reason to believe what YOU say. If you haven’t, of course the parent will believe the child.
The parent who is angry about a low grade on their child’s report card? How many times did you let him/her know that their child was struggling in class? Did you let them know what steps you were going to take in order to help them succeed? If these things are mapped out, when you have to sit down and have that, your child is failing conversation, it becomes much easier because the parent KNOWS you’re on their side and not just wanting to “fail their child”.
This is why we spend so much time not only investing our students but investing our parents. We know that what we do is radically different from ANYTHING they’ve ever seen so it is our job to continue to show them why it works, why they should stick with us. We tell our parents from day one, this is a partnership. There will be times when your child will come home crying to you, complaining about school but we need you to support us in letting them know that you are with us. We often refer to the age-old saying “it takes a village to raise a child” and it truly does. Because the truth is, we can work harder than any other teacher out there but, at the end of the day, we need them in order to truly be successful.
I don’t think that any of what I say is radical or sensational. It just makes sense. As educators, we must know that the most difficult child is the child we must spend the most time with, the child we must cultivate a positive relationship with. Why does this not apply when we talk about our “problem parents”? Why is it any different? If they don’t trust us, it is OUR job to help get them there, because without their support, our job becomes a thousand times more difficult.
